Terms of Service
Last Updated: November 9, 2025
1. Who We Are
This website, knockmarketing.ca, and all related services are operated by Thomas Giraudbit Painting, doing business as Knock Marketing, located at 11444 Tolhurst, Montréal QC, Canada (“Knock Marketing,” “we,” “us,” or “our”).
For questions regarding these Terms, please contact:
Email: [email protected]
2. Acceptance of Terms
By accessing our website or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use our site or services.
We may update these Terms at any time. Updated versions will be posted on this page with the “Last Updated” date revised. Continued use of the website or services after changes constitutes acceptance of those changes.
3. Our Services
Knock Marketing provides marketing and advertising services for painting businesses, including but not limited to:
- Facebook (Meta) and Google advertising
- Lead generation and automation
- CRM and follow-up setup
- Marketing and sales support for painting contractors
Our flagship program is The Stay-Busy Painter Plan™, powered by our proprietary Steady-Work Method™ — a 3-step system designed to attract quality homeowners, follow up fast, and keep your painting calendar full all year.
4. Eligibility
Our services are intended for painting business owners and operators located in Canada or the United States, aged 18 or older and legally able to enter binding agreements.
5. Payments and Billing
- All services operate on a monthly retainer basis unless otherwise stated in writing.
- Ad spend is paid directly by the client to Meta, Google, or other ad platforms. Knock Marketing does not hold or process ad budgets.
- All fees are payable in advance of each monthly cycle.
- Payments are billed in either Canadian Dollars (CAD) or United States Dollars (USD), as noted on the invoice.
- Fees are exclusive of taxes; clients are responsible for applicable taxes.
- Overdue balances may accrue interest at 1.5% per month (or the maximum allowed by law) and may incur collection costs.
6. Auto-Renewal and Cancellation
All subscriptions renew automatically each month unless canceled in writing at least 7 days before the next billing date.
Cancellations must be submitted by email to [email protected]. No partial or prorated refunds are provided for early termination.
7. Refunds
All payments are non-refundable once service work begins. Refunds are not provided except as expressly covered under The Busy Painter Guarantee™ or otherwise agreed in writing.
8. The Busy Painter Guarantee™
Knock Marketing stands behind its performance. Under The Busy Painter Guarantee™, clients only pay when tangible results are achieved.
If a client does not book at least one verified painting job within the first 30 days of active service, Knock Marketing will cover the client’s advertising costs until that milestone is reached.
Eligibility requires that the client:
- Maintains the agreed ad budget,
- Responds promptly to leads, and
- Provides timely approvals for campaigns.
This guarantee does not constitute a general warranty of results and applies only to active clients in good standing.
9. Client Responsibilities
- Provide accurate business information, access credentials, and approvals;
- Respond promptly to new leads and Knock Marketing communications;
- Maintain an active ad budget and accounts;
- Follow all applicable laws (including CASL, CAN-SPAM, TCPA).
Knock Marketing is not responsible for performance issues arising from client delays, unresponsiveness, or non-compliance.
10. Publicity Rights
Unless otherwise agreed in writing, clients grant Knock Marketing permission to reference their business name, logo, and anonymized performance results in portfolios, case studies, or marketing materials. Clients may request removal of references at any time by written notice.
11. Regulatory Compliance
Clients are solely responsible for ensuring that their communications, leads, and advertisements comply with all applicable regulations, including but not limited to CASL, CAN-SPAM, and TCPA. Knock Marketing assumes no liability for violations resulting from client use of our tools or messaging systems.
12. Intellectual Property
All ads, landing pages, automations, scripts, and creative assets developed by Knock Marketing remain our intellectual property, unless otherwise agreed in writing.
Clients receive a limited, non-transferable license to use such assets during the active term of service. Clients warrant that all materials they provide (logos, images, customer lists, etc.) are owned or licensed for use and grant Knock Marketing permission to use them solely for delivering the Services.
13. Confidentiality
Both parties agree to keep proprietary business, financial, and customer information confidential and use it only for purposes of fulfilling this agreement.
14. Results Disclaimer
While Knock Marketing uses proven strategies to generate painting leads, results vary based on market, season, competition, sales process, and follow-up. No specific revenue, profit, number of leads, or job bookings are guaranteed beyond what is stated in The Busy Painter Guarantee™. All case studies and examples are illustrative only.
15. Chargebacks and Payment Disputes
Clients agree not to initiate chargebacks without first attempting good-faith resolution. Knock Marketing may provide all relevant agreements and records to contest any chargeback. Unauthorized chargebacks constitute breach of these Terms and may result in termination of services.
16. Limitation of Liability
Knock Marketing is not liable for indirect, incidental, or consequential damages (including lost revenue or missed opportunities). Our total liability shall not exceed the total amount paid by the client during the three months preceding the incident.
17. Force Majeure
Neither party shall be liable for delays or failures caused by events beyond reasonable control, including but not limited to platform outages, strikes, natural disasters, or internet interruptions.
18. Termination
Either party may terminate this Agreement with written notice. All fees for work performed up to termination remain payable. Upon termination, any active campaigns will be paused or transferred as agreed.
Sections relating to payment, intellectual property, confidentiality, limitation of liability, and dispute resolution survive termination.
19. Dispute Resolution
Any dispute shall first be resolved through good-faith mediation. If mediation fails within 30 days, the matter proceeds to binding arbitration in Montréal, Quebec, Canada, unless both parties agree otherwise.
Each party will bear its own legal costs, and mediator/arbitrator fees will be shared equally, unless otherwise determined.
All disputes will be handled individually; class actions and jury trials are waived to the fullest extent permitted by law. Any claim must be filed within 12 months of the event giving rise to it.
20. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to conflict-of-law principles.
The parties have expressly requested that this Agreement be drawn up in English. / Les parties ont expressément exigé que cette convention soit rédigée en anglais.
21. Independent Contractor
Knock Marketing acts solely as an independent contractor. Nothing herein creates a partnership, joint venture, or employment relationship.
22. Assignment
Either party may assign this Agreement only with written consent, except in connection with a merger or sale of business where the successor agrees to these Terms.
23. Notices
All notices must be in writing and are deemed delivered when sent by email to the addresses on file or by registered mail to the business address listed in Section 1.
24. Website Content, Cookies, and Links
Our website may contain links to third-party sites. We are not responsible for their content or policies. Cookies are used to improve functionality and analytics; by using the site you consent to our use of cookies in accordance with our Privacy Policy.
25. Security
Our website uses HTTPS and standard technical safeguards to protect visitor and client data. However, no online system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
26. Entire Agreement
These Terms, together with our Privacy Policy and any signed service agreement, represent the entire agreement between you and Knock Marketing and supersede all prior discussions or understandings. Payment for services constitutes acceptance of these Terms, whether or not a physical or digital signature has been provided.
27. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and effect.
28. Survival
Sections concerning payment, confidentiality, intellectual property, limitation of liability, non-disparagement, dispute resolution, and governing law shall survive termination or expiration of this Agreement.